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Tags: new device total 2 .
no working JBL Soundbar
Hi i am trying to get my JBL Bar Surround 5.1 to work with my brand new X1 remote. I have tried by search function: JBL an...
sofabatonmame
1 year ago
665
6
Add Arris VIP5202 (KPN 4K)
Even though 22 different libraries for Arris are found, the most used in the Netherlands (VIP5202) is missing. None of the ...
bikkser
1 year ago
1476
22
1
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Latest Release
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Hisense TV
2.
X2
3.
Change Wifi network
4.
X1S - Virgin 360
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X1s off button
6.
Cannot press same button twice
Latest comments
Thank you for contacting us. Sorry, the commands in the Bluetooth code library are fixed , and cannot be added at this time. We suggest you to add them by infrared. There are more buttons in the IR code base.
I have several U1's and U2's and honestly think when connected as a Bluetooth remote, they are fantastic, easy to setup and scale the most complex home media centers down to one remote. But I know exactly the frustration the OP has with the U2 scroll wheel. It's become a real problem over the last 6 months for me on 2 of the 3 U2’s I have, to the point of wanting to throw it across the room. But @Distox has nailed the fix, open it up (which is easy, non-destructive and only takes a few minutes), then spray the wheel sensor with electrostatic contact cleaner a few times while rolling the wheel back and forth and it solves the issue. Hopefully this is a permanent fix but if I have to do it once a year no biggie.
Dear Customer, Thank you for contacting us, X2 is under development and expected to be released in July. Thank you for your support of our products!
Thanks for contacting us, switching WiFi does not lose settings, the X series information is stored in the hub and as long as you don't reset the hub you won't lose settings. You can switch to another Sofabaton remote by tapping Me - in the app. Then click setup new hub to reconnect the hub and select a new WiFi for the hub.
Hi Dave. thanks. Ziggo it is. I promise to read your posts to the end next time... cheers
FWIR the 360 Virgin Remote is Bluetooth to the Box, yes its IR to control the TV but not the box. The Sofabaton uses IR to control the Virgin box so the box does not need to be made discoverable and the X1s wont learn from the Virgin Remote as its Bluetooth (except TV control which you don't need). As I mentioned more than one company makes the 360 for Virgin so the IR codes will vary and you may need to try a few different code sets from the Sofabaton data base.